2015: new technology investments for communication

Technology and communication are part of ASAlaser’s DNA considering them priority tools to build its strategy of internationalization. Being connected to the world allows the company not only to transmit the image of its team, but also to provide its referents - customers, distributors, scientific partner - a more efficient service able to reduce distances and to multiply the quality of answers. Training, installation of devices, targeted advices, but also participation in meetings as speakers or organizers are daily activities in ASAlaser that, thanks to the presence of its therapies and devices in all the five continents, has been looking for tools to support them at the best since long time. From this need has born the decision to acquire the videoconferencing system Vidyo that, after a test period in 2014, has officially become operative in ASA from 2015. «This videoconferencing system - explains Matteo Da Soghe, ICT Manager in ASAlaser - responds to our operative needs and facilitate also end users: being able to be installed on each device it doesn’t require the adoption of any additional tool by our interlocutor to work. At the same time, it offers the highest video and audio quality, fundamental when we perform training days or, for example, installation of our devices». Not secondary, finally, the ability to use two simultaneous video channels that allow the contemporary vision of two images: «While a camera films, for example, a member of our staff during his explanation - concludes Da Soghe - the other one captures the monitor of the device or the patient in the case of a hands-on training. This plus allows us to provide a truly comprehensive and functional overview for our customer». 2015 also begins in the name of innovation for ASAlaser. «It’s truly important for ASA to invest in innovation and technology to enable business growth and to deepen the contact with our referents - says Roberto Marchesini, ASAlaser Managing Director - ASA has always been aimed at maximizing the quality of service. Acquiring equipment that facilitate communication, reducing the gap with our stakeholders, is the way to affirm our presence and proximity in the countries where we are present».